Water Heater FAQs

Review Our Customers Frequently Question
About Water Heaters

View Our Products

What is a water heater mixing valve and should I have one installed?

This valve connects cold and hot water copper lines to prevent water from becoming too hot and scalding you and your family. It allows your tank to heat water to 60 degrees C and cools to 49 degrees once it leaves the tank. This temperature is warm enough for everyday use without the danger of scalding.

 

We feel every customer should have a mixing valve and we will discuss that with you during your consultation.

 

How should I choose the size of my water heater?

When you choose the size of your water heater, you should consider the following:

  • Does your home have a whirlpool bath
  • How often do you use dishwasher
  • How many bathrooms in the home
  • How often do you use your clothes washer
  • How old are your children, teenagers use more hot water
  • How does your current size keep up with your hot water needs

 

Can I downgrade or upgrade my existing water heater size?

Yes. When you experience insufficient hot water because of lifestyle changes or changes in family size, we can alter the size of your water heater accordingly.

 

How long hot water tank installation take?

We can usually finish hot water tank installation within 2 hours. The time depends on the size of your existing tank.

 

Why are the advantages of renting my water heater?

Viva Home Comfort provides superior water heaters to our customers. Water heaters sold by big-name retailers or local contractors are designed to lesser quality standards to achieve a lower sales price to the consumer. These water heaters often have a shorter lifespan than the water heaters provided by Viva Home Comfort Rental Plan.

 

Additionally, water heaters which are purchased are likely to require frequent service and repair, costing more money in the long run. With our rental program, you will have the peace of mind to know you have continuous warm water without the fear of expensive maintenance costs.

If you have any questions about Viva Home Comfort water heaters or our water heater rental plan, call us at (866) 398-4249

Get A Free Estimation





Google Reviews By Our Customers

★★★★★

Viva! It is a great experience, I called Viva home comfort because I was having an issue with my furnace. They came the next day and told me that my old furnace was not safe and needed replaced. They came the same day and showed me the options I had for purchase. The installation was scheduled for

Elon Yu, Vaughan

★★★★★

Just replaced my new water tank. Had a leak but the technician came back within 1hr to check on it. Now everything great. Elena the representative was great to talk to. Very friendly and patient. Helped me save some extra cash.

Bulldog Bull, Vaughan

★★★★★

Very professional team and good deals on Nest products. Tech was very friendly, he explained everything to us in great detail how to use the Nest thermostat. Really enjoying my Nest. Thanks Viva!

mike g, Vaughan

★★★★★

My experience with Viva was really nice. I've been looking to buy Nest thermostat, but sales rep came to my house and I found out that I can get one for free if I would change my tank. He was really respectful and knowledgeable. I enjoy my Nest and new water tank.

Paul Owe, Vaughan

★★★★★

Manager Vlad was great! He helped me to switch from my old expensive protection plan to smart home by Viva Home Comfort with great price. I love my new plan and nest. Thank you Viva team.

Kak Zachem, Vaughan

More Reviews

We Are Authorized Dealers Of